The Blog

Brand Loyalty - Trust and Loyalty, Purchasing on Stripe

read post

Here’s the truth most eCommerce founders don’t want to admit: you can’t buy loyalty. You can buy traffic, attention, and even repeat purchases, but genuine brand loyalty that drives customer retention can’t be built with discounts and points. Still, a lot of brands try. They launch loyalty apps, referral programs, or VIP clubs to drive […]

Alternatives to Loyalty Apps: Building Customer Retention Organically

Brand Strategy

read post

Many businesses never consider what might happen once their customer is finished with their product. Durability and end-of-life planning are often overlooked because businesses are focused on sales, packaging, or marketing. Not how to design sustainable products that last. But if you are serious about sustainability, you have to ask yourself: How long will this […]

an old chair sitting in front of a pile of rubble

read post

If you’ve ever asked yourself, “How do I make my product more sustainable?” the first place to look isn’t your packaging or marketing; it’s your materials. Sourcing is the foundation of every product you sell. The raw materials you choose have the most significant impact on your business’s footprint, and they often decide whether your […]

Material on rolls - fabric rolled up

read post

I pride myself on making quick decisions. But at a business conference in Orlando? I spent a full 48 hours debating going to Disney World vs. Universal Studios for my one day off. Ridiculous, I know.  I was weighing ride intensity, crowd levels, vibes, thrills—the works. I ended up choosing Universal for one reason: the […]

Small business candles with packaging materials on desk with flowers and scissors and candle

read post

You’d be amazed how many “eco-friendly, sustainable” products aren’t. Building my second business, The Kind Pet, I’ve had a front-row seat to all the ways sustainability gets twisted, stretched, and greenwashed until it’s barely recognizable. I’ve talked to plenty of suppliers who swore their materials were natural—until I asked a few deeper questions and found […]

More planet, less plastic bag with picnic and sustainable containers

read post

Maggots. That’s what I remember most.  When I lived in Toronto, composting was easy. My apartment building had a system built right into the garbage chute. I separated my food scraps, tossed them down the chute, and felt good knowing they were handled.  It was easy, convenient, and honestly? Kind of satisfying. Then I moved […]

Woman with olive brand shadow on wall

read post

I get it – you want a an eCommerce website that looks good and doesn’t take a million hours (and two dozen YouTube videos) to set up. So you hop on Etsy, thinking, a gorgeous theme for half the price of a Shopify store? STOP. Do not pass go.  I’ve been there, searching for a […]

Browsing homepage of Shopify main site