The Blog

Brand Loyalty - Trust and Loyalty, Purchasing on Stripe

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Here’s the truth most eCommerce founders don’t want to admit: you can’t buy loyalty. You can buy traffic, attention, and even repeat purchases, but genuine brand loyalty that drives customer retention can’t be built with discounts and points. Still, a lot of brands try. They launch loyalty apps, referral programs, or VIP clubs to drive […]

Alternatives to Loyalty Apps: Building Customer Retention Organically

Brand Strategy

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I pride myself on making quick decisions. But at a business conference in Orlando? I spent a full 48 hours debating going to Disney World vs. Universal Studios for my one day off. Ridiculous, I know.  I was weighing ride intensity, crowd levels, vibes, thrills—the works. I ended up choosing Universal for one reason: the […]

Small business candles with packaging materials on desk with flowers and scissors and candle

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You’d be amazed how many “eco-friendly, sustainable” products aren’t. Building my second business, The Kind Pet, I’ve had a front-row seat to all the ways sustainability gets twisted, stretched, and greenwashed until it’s barely recognizable. I’ve talked to plenty of suppliers who swore their materials were natural—until I asked a few deeper questions and found […]

More planet, less plastic bag with picnic and sustainable containers

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Maggots. That’s what I remember most.  When I lived in Toronto, composting was easy. My apartment building had a system built right into the garbage chute. I separated my food scraps, tossed them down the chute, and felt good knowing they were handled.  It was easy, convenient, and honestly? Kind of satisfying. Then I moved […]

Woman with olive brand shadow on wall

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Let’s talk about the incredible people who help make Dolgify what it is today. Here’s the thing: as someone who juggles creative direction, writing, and eCommerce consulting, there’s one skill I’ll openly admit I know nothing about—development. Back when I was running In The Helix, I knew I needed to bring on a Shopify design […]

Man sitting and typing on computer in coffee shop

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Did you know that in addition to running my agency, I also own a Shopify store? Some might say I’m crazy for juggling client projects and my own small business simultaneously, but there’s a good reason behind it. If you’ve read my about page, you know that I’m a passionate sustainability advocate. I love working […]

Gabe from Arch Add Farmer's Market Selling Products